Privacy Policy

Last Updated: 5/5/2025

PLEASE READ THIS PRIVACY POLICY CAREFULLY. This Privacy Policy is legally binding and forms part of our Terms of Service. By using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Welcome to Lowkey Lookup ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

1.1 Personal Information You Provide

We collect information you voluntarily provide when using our service, including:

  • Contact information (name, email address, phone number)
  • Authentication information (password, security questions)
  • Payment information
  • Profile information
  • Information about individuals you search for (name, age, location, phone number)

1.2 Information We Collect Automatically

When you access our service, we may automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, links clicked)
  • Cookies and similar tracking technologies

1.3 Information About Third Parties

IMPORTANT: When you use our Service to search for information about third parties, you represent and warrant that you have a legitimate purpose for obtaining this information and that your use of such information will comply with all applicable laws, regulations, and our Terms of Service.

By providing information about a third party to our Service, you confirm that you have the legal right to share such information with us for the purpose of conducting a background search.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and maintaining our service
  • Processing your transactions
  • Generating background check reports
  • Sending notifications and updates
  • Responding to your inquiries
  • Monitoring usage to improve our service
  • Detecting and preventing fraudulent activities
  • Complying with legal obligations

3. Information Sharing and Disclosure

We may share your information with:

  • Service providers (payment processors, hosting providers, etc.)
  • Partners who assist in providing background check information
  • Legal authorities when required by law
  • In connection with a business transaction (merger, acquisition, etc.)

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We will securely delete your information when it is no longer needed.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

YOU ACKNOWLEDGE AND ACCEPT THAT THE TRANSMISSION OF INFORMATION VIA THE INTERNET IS NOT COMPLETELY SECURE and that we cannot guarantee the security of your data transmitted to our Service. Any transmission is at your own risk.

6. Information Accuracy Disclaimer

THE INFORMATION PROVIDED THROUGH OUR SERVICE COMES FROM VARIOUS PUBLIC AND PROPRIETARY SOURCES, WHICH MAY CONTAIN ERRORS, INACCURACIES, OR BE INCOMPLETE. We make no representations or warranties regarding the accuracy, reliability, completeness, or timeliness of any information provided through our Service.

Our Service aggregates data from multiple sources, which may not be updated in real-time and may contain outdated or incorrect information. The information provided should be used as a starting point for your own research and verification.

YOU AGREE THAT YOU WILL NOT RELY SOLELY ON INFORMATION PROVIDED BY OUR SERVICE FOR MAKING IMPORTANT PERSONAL DECISIONS and that you will independently verify any information that is material to your decision-making.

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information
  • Object to or restrict certain processing activities
  • Data portability (receiving your data in a structured format)
  • Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Third-Party Links

Our service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of these third parties.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES,whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use of or inability to use our Service
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our Service
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service
  • Your reliance on information obtained through our Service
  • Decisions made or actions taken based on information provided by our Service

THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

11. FCRA Disclaimer

LOWKEY LOOKUP IS NOT A CONSUMER REPORTING AGENCY AS DEFINED BY THE FAIR CREDIT REPORTING ACT (FCRA). The information provided by our Service is not intended to be used as a factor in establishing a consumer's eligibility for:

  • Credit or insurance to be used primarily for personal, family, or household purposes
  • Employment purposes
  • Tenant screening
  • Any other purpose authorized under the FCRA

BY USING OUR SERVICE, YOU AGREE NOT TO USE ANY INFORMATION PROVIDED BY US FOR ANY PURPOSE COVERED BY THE FCRA or in a manner that would designate us as a consumer reporting agency.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modification to the Privacy Policy constitutes your acceptance of the revised terms.

13. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). You have the right to request information about how we collect, use, and disclose your personal information. You also have the right to request that we delete your personal information and to opt-out of the sale of your personal information, although we do not sell personal information.

14. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from your country. We implement appropriate safeguards to protect your information when transferred internationally.

15. Legal Basis for Processing

We process your personal information based on:

  • Your consent
  • The need to perform a contract with you
  • Our legitimate interests, including providing and improving our Service
  • Compliance with legal obligations

16. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@lowkeylookup.com
Address: [Your Company Address]